How can we help you today?
New support ticket
Check ticket status
Frequently Asked Questions
On Setting Up a Form
Can I edit my form once it is approved?
Text Editor in Event Builder
Parent/Guardian Form vs. Student/Attendee Form
The 3 Ticket Types
I've set my ticket sales end date. What time will sales end?
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Online Payment Collection & Accounting
How do I set up online payment collection for my organization?
Tickets - Uses & Settings
Can I still accept cash or cheque?
How do we get paid?
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Managing your Form Responses
Reports - Where do I go to see how many forms/payments have been submitted?
Event reminders, receipts, and confirmation sent to participants/parents
Tracking cash and cheque payments with Permission Click
Where do I find the answers to the questions in my form?
Can I print the form to have it completed manually?
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How do digital signatures work?
Converting to PDF Format (Word 2010 and 2013)
Privacy & Security Overview
Privacy & Security Compliance
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What is a 'Kick Off' Form?
Is there a minimum order?
Build a Fundraising Campaign
Spreadsheets 101 - Tidying Up Your Reports (Excel)
Parents / Participants
Navigating Permission Click
Watch me first! Ways to create your event.
Permission Click 101
Video Guide - Account Info / Manage your Account Details
Permission Click Overview
Customizing Your Permission Click Account
Invite Users to Your Account
Where do I go?
Administrators vs. Event Organizers
Edit a User's Settings
How to resend the invitation e-mail to activate
Resources to Get Started
Teacher / Staff Introduction
How to Create a Field Trip
How to Approve an Event
How to Send Form to Parents
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Building Your First Form
File Upload - Parents/Attendees can submit files to you in forms
Permission & Forms
Payments & Ticketing